Here's the update on the trailer woes:
Mr. W took the blow-out tire and the flat tire to the nearest Goodyear store in the Woodlands. He got 2 of the new "G" load range tires. The manager at the Goodyear store told him that Goodyear will pay us in full for the replacement tire for the blow-out tire (even though it is a bigger, more expensive tire) and he gave Mr. W an $86 credit toward the replacement of the flat tire.
Mr. W came back, put those 2 new tires on and then took off the other 2 tires, which once you took them off, you could see both had the belt separating on them, and took them to the same Goodyear store the next day and got the other 2 bigger load range tires. He again received an $86 credit toward those tires.
I sent the paperwork into Goodyear that they require to pay on a damage claim. One of the requirements was to send the blown out tire back to the Goodyear claims department in Ohio. You were to do this through a Goodyear dealer. The store in the Woodlands will do that.
One thing I found interesting is the manager at the Goodyear store was upset that Mr. W had gotten the insurance company involved. Excuse me? He told Mr. W that he should not have contacted the insurance company and that Goodyear would have paid for everything. How was I suppose to know this? Was it written on the Goodyear tire along with the size of tire and air pressure for the tire? "For blowouts with damage call 1-800-Goodyear?" I'm sorry, but Goodyear is not the first person I thought to call when my trailer is damaged. Now granted, Mr. W had planned on calling them to discuss these tires and what had happened. But my insurance company is the one that said that Goodyear would probably pay our deductible if we would file a claim with them. The insurance company is dealing with them on reimbursing them for the pay out on the damage but in the mean time, my 5W is getting fixed. So, if you have Goodyear tires on your RV and you have a blowout that causes damage, you CAN call Goodyear to report the damage, file a claim with them, send in the forms, pictures, and repair estimates and wait 4 to 6 weeks for them to review your claim and decide whether they are going to pay out on the claim. To some of you, it would be worth it to do that, to some it wouldn't. Just sayin'........
I asked the claim adjuster if Goodyear reimburses them, would it not show up as a "ding" on our insurance next year. He said that it would show up as a claim but it would show that there was "0" pay out and should not affect our rates. If anyone reading this is in the insurance business, you can please let me know if that is true.
Let's move on to the next thing.
Mr. W had taken Woody (the 5W) to a RV repair place in Livingston, TX. It is Joel West RV Supply and Repair. Let me back up a minute. Our Blackwood 5W is made by Redwood. Redwood only made them during a period of 1 1/2 years. Redwood use to have its own factory. Now, all the Redwood products are made at the Crossroads factory. Crossroads/Redwood are owned by Thor. Are you confused yet? Mr. W had called the factory to see if we could bring it in for repair which they said no. Texas now has a state law that says if you don't sell the brand of RV, you can't call and get parts from the factory. You have to go through a dealer that does sell that product. So, in other words, Joel West could only get parts to fix my trailer if they could get a dealer that sells Crossroads/Redwoods/Thor to order them from the factory, receive the parts and then ship the parts to them. Guess what? They told us that they couldn't find a dealer willing to do that. What? Do you not have any friends in the state of Texas????
SOOOOO, Mr. W gets on the phone, calls the factory again and talks with the guy who helped us with the broken shackle. He gives Mr. W the name of a dealer and the name of the supplies manager and tells Mr. W to have Joel West call this dealer. Joel West calls the dealer and presto..........the parts will be at Joel West next week sometime. Hopefully, Woody will be repaired the first part of the following week. If so, we will get to stay on schedule for our fall trips.
Also, Mr. W found where the leak was for the ice maker, was able to fix it, and now there are no more leaks. He got under the 5W and examined the underbelly and everything seems to be OK with whatever happened under there from the leak. You can tell that I don't know a lot of details about that. I am taking his word for it.
Wednesday, my car, that had the crunched trunk should be repaired and ready for pick up.
New tires - check
Reimbursement for new tires - check
Goodyear claim - check
Parts and schedule for RV repair - check
Car repair - check
Ice maker repaired - check
Life is becoming carefree again. (Sigh!)
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